REFUND POLICY

 

All contracts are binding. I do not offer refunds on my packages, but I can set up reasonable payment arrangements. I have found that when refunds were an option, my clients had “one foot in” and “one foot out” of the work, and they were not fully committed to the program. Consider that this agreement is a leap of faith for both of us. I put my faith into your commitment to my coaching program, your willingness to want to learn and grow, and to put in the effort to build a successful business with heart. You, too, should have faith that I will put 100% of OUR TIME into making sure YOU have the right tools, knowledge and resolution to SUCCEED in your endeavors. Before purchasing my program, talk to me over the phone, video conference, e-mail, or reach out to me on social media. I am here FOR YOU!

I have yet to have a truly “bad” experience with any of my clients. My experience has taught me that an open and honest dialogue from the very beginning—what your expectations are from me, and what you hope for yourself, and vice-a-versa—will create a solid foundation of trust between us, and accompanied by our restless work ethic, will pay off big dividends.

My individual graphics work, such as website design, branding materials (e.g., stationary, business cards, logos, templates), and advertisements, can come with a limited refund policy, depending on the scope of the work, the project duration, how much work was completed by me, the circumstances for the cancelation, and so forth. Any work completed in full is not eligible for a refund. I work, in good faith, to make all my customers satisfied within the scope of our contract.

Contact me by phone at 240-394-8012 or reach out to me by e-mail at akhter@heartifyyourbrand.com.

Let us discover together how we can put HEART into your goals and make the best you!